Terms of service

Welcome to HappyPuppies. The terms "we", "us" and "our" refer to HappyPuppies, an online pet supplies store operated from Cairns, Queensland, Australia. By using this website or placing an order you agree to these terms.

Products and prices

All prices are in Australian dollars (AUD). We do our best to display products, colours and sizes accurately, but small differences may occur. We may change prices or discontinue products at any time. If an item you ordered becomes unavailable we will contact you and offer a refund or alternative.

Orders and payment

Payment is taken securely at checkout through Shopify Payments or PayPal. We may cancel an order if we suspect fraud or if a pricing error occurs; in that case you will receive a full refund.

Shipping

Orders are shipped as described in our Shipping Policy. Delivery times are estimates and not guaranteed.

Returns

Returns and refunds are handled according to our Return and Refund Policy.

Use of the website

You agree not to misuse this website, copy its content for commercial purposes or attempt to interfere with its operation.

Liability

To the extent permitted by law, we are not liable for indirect or consequential loss. Nothing in these terms limits your rights under the Australian Consumer Law.

Privacy

Your personal information is handled according to our Privacy Policy.

Changes

We may update these terms from time to time. The latest version is always available on this page.

Governing law

These terms are governed by the laws of Queensland, Australia.

Contact

Questions about these terms can be sent to happypuppiesar@gmail.com